If NordVPN not working in Italy, try logging out of your account and logging back in. Then, try connecting again. If that doesn’t work, uninstall the app, reboot your device, and reinstall the app. Try connecting to a server now. If you’re still facing the issue, don’t worry. In this article, I’ve jotted down 12 different methods that you can use to resolve your issue.
Although NordVPN is known for its brilliant services, that’s why it has around 14 million subscribers. However, sometimes you may face issues. Also, in my VPN reviews, I found no major glitches. But problems can still occur occasionally. So, keep reading to resolve the issue and start smooth and secure surfing with NordVPN.
Key Takeaways:
- Quick Fixes: Log out and back in or reinstall the app. This blog offers 12 methods to fix issues.
- Common Issues: Covers connectivity, server, and firewall problems. Regular updates and network checks can help.
- Streaming and Dual-Stack IPs: For streaming, try optimized servers and clear cache. Disable IPv6 for dual-stack IPs.
- Public Wi-Fi and Auto-Connect: Use obfuscated servers for public Wi-Fi. Ensure auto-connect is enabled and the app is updated.
NordVPN Not Working in Italy [Quick & Easy Fixes]
Here are quick yet practical solutions I recommend to address various NordVPN not working in Italy scenarios, from NordVPN connects but no internet to NordVPN streaming issues:
- Verify Internet Connections: Always start by checking for any network-related problems, as minor disruptions can affect NordVPN’s performance.
- Check Your Credentials: Ensure your credentials are valid to avoid login issues.
- Change Server: If a particular server isn’t cooperating, switch to another. NordVPN boasts a vast server network, so there are plenty of options.
- Check and adjust VPN Port: Some network configurations require specific VPN ports to be open.
- Reset the App: Restore NordVPN to its default settings to address potential setup issues.
- Disable firewall: Firewalls can block VPN connections. Temporarily disabling it could identify if it is the cause of the problem.
- Check Software issues: Look for the server status to confirm whether is NordVPN down.
- Check for App Updates: Go to the settings and enable auto-update.
- Restart the App: A simple restart can often work wonders. It’s a quick and straightforward fix that resolves many hiccups.
- Update the App: Outdated software can lead to NordVPN Windows 11 not working errors and other operating system-specific issues.
- Check Multilogins: Verify the number of devices connected to the NordVPN app.
- Reach out to Customer Support: When in doubt, NordVPN’s customer support is always there to assist.
Note: If you still fail to tackle problems with NordVPN, it might be time to switch to ExpressVPN. It has been ranked as the top VPN in 2024.
How to Fix NordVPN Not Working in Italy
Your NordVPN app can stop working due to a lot of reasons. One common problem is the 1001 error during installation. This error occurs when you download the NordVPN app on Windows 7. Please be sure that you are using the 4.8 version of .NET Runtime.
You can also try disabling your firewall or antivirus and reinstalling the NordVPN app if Netflix NordVPN not working in Italy. While some issues, like NordVPN split tunnelling not working, are easy to fix, others are hard. Here are a few solutions to try when you find NordVPN not connecting to Windows 10 and all its other versions:
1. Check Internet Connection
Before delving into more complex solutions, check if the internet connection is at fault for the NordVPN browser not working issues. A consistent internet connection is the foundation for NordVPN’s functionality. If the connection is unreliable, NordVPN won’t connect, leading to a frustrating user experience.
Here’s what I usually do to ensure my internet is up to par:
- Restart the modem or router: This classic step can resolve temporary connection issues.
- Test the connection with other devices: To rule out device-specific problems, try connecting to the internet using a different device.
- Check for ISP issues: Sometimes, the problem lies with the Internet Service Provider. A quick call can confirm if any outages or maintenance activities are disrupting the service.
2. Check your NordVPN Account Credentials
If you’re using NordVPN on your router, ensure you’ve entered the correct credentials, which differ from your regular VPN account credentials. Using the wrong credentials will cause a NordVPN login not working error and will stop you from connecting to a server.
You can easily check and get the correct ones by visiting the user control panel of this VPN after logging in. Under Dashboard, click NordVPN on the left. Scroll down to Advanced Configuration and find your credentials in the section of Service credentials (manual setup).
3. Try Different Server Locations
When NordVPN is down or not connecting, switching to a different server can often resolve the issue. I usually find that server-related problems can cause issues, including slow speeds or trouble accessing certain websites.
This VPN offers thousands of servers worldwide.
To combat the NordVPN failure to connect to a server, I take the following steps:
- Select a different server: With over 6000 servers in NordVPN’s network, there’s always another option to try.
- Choose a server closer to your location: Proximity can enhance connection speeds and stability.
- Utilize NordVPN’s recommended servers: The app often suggests optimal servers based on your needs, which can be particularly helpful.
Why Is NordVPN Not Connecting to Servers?
Many users experience NordVPN not connecting to servers, a common issue with high search volume. This problem can stem from several factors, including network configurations, outdated VPN software, or server overload. Users might also face issues if their VPN app settings are misconfigured or if there are conflicts with other software on their devices.
Another reason could be interference from firewalls or antivirus software, which can block VPN connections. Ensuring that your VPN software is up-to-date and adjusting your firewall or antivirus settings can often resolve these issues. If the problem persists, switching to a different server or contacting NordVPN support may help.
4. Check if the Correct Ports are Open
For a stable VPN experience, it’s crucial to ensure that specific TCP and UDP ports are open, as NordVPN relies on these ports for connectivity. When facing issues like NordVPN not working in Italy or NordVPN connection timed out, verifying port access is an important troubleshooting step.
NordVPN typically uses ports 1194 UDP and 443 TCP for OpenVPN connections, and port 500 should be open for IKEv2. To manage port configurations and ensure traffic can flow through these ports, follow these steps:
- Identify which ports NordVPN uses for the chosen protocol.
- Access the router or firewall settings.
- Configure the settings to allow traffic through the necessary UDP and TCP ports.
Here’s how I check and open these ports to resolve NordVPN not connecting problems on Windows and Mac:
For Windows:
- Access the Start menu.
- Search for “Windows Defender Firewall” and select the top result.
- Navigate to Advanced Settings and go to Inbound Rules.
- Click on New Rule and choose the Port option.
- For problems with OpenVPN TCP, select TCP and enter 443 as the port number.
- Proceed with Allow the connection,” check the Domain, Private, and Public boxes, and finalize by naming your rule and clicking Finish.
- Repeat these steps for any additional ports.
For Mac:
- Open System Preferences.
- Navigate to Security and Privacy, then to Firewall, and choose Firewall Options.
- Use the +” sign to add a new rule.
- Select NordVPN, click Add, and ensure “Automatically allow built-in software to receive incoming connections” is activated.
- Click OK to complete the setup.
By following these steps, I’ve been able to address various connectivity issues, including NordVPN not logging in to ensure that my online activities remain secure and uninterrupted.
5. Reset the App
I’ve found that sometimes, the simplest solution for NordVPN not opening problem is to reset the app. This can fix various issues, from NordVPN not launching to server lists not appearing. To reset the app, I follow these steps:
- Open your NordVPN app > click Settings.
- Scroll down to find Advanced Settings > Run Diagnostics Tool.
- A new window will open with the “Reset app” tab. Click on it
- Once you click reset, NordVPN will restore default settings. Try connecting to the servers, and the issue should be resolved.
6. Resolve Antivirus and Firewall Conflicts
At times, NordVPN might encounter barriers in the form of a firewall, leading to NordVPN not launching scenarios. Firewalls block unauthorized access, but they also inadvertently block VPN connections.
To counteract this, ensure that NordVPN is included in the list of exceptions in firewall settings. This preventive measure helps avoid situations where users find NordVPN connected but with no internet connection.
- Add NordVPN as an Exception: Add NordVPN to the list of allowed apps in your antivirus settings under ‘exceptions’ or ‘exclusions’ to prevent it from being blocked.
- Temporarily Disable Antivirus and Firewall: Disable these security features temporarily to see if NordVPN starts to work. Remember to re-enable them after this test.
- Check and Open VPN-Specific Ports: OpenVPN uses ports 443 for TCP and 1194 for UDP. Adjust your firewall settings to allow traffic through these ports for NordVPN.
7. Check VPN Software Issues:
VPN software, including NordVPN, can sometimes experience bugs or crashes. To minimize problems, ensure your VPN app is up-to-date. NordVPN regularly tests and updates its software to fix bugs promptly.
If issues persist, try resetting or reinstalling the software. Additionally, closing background programs and freeing up disk space can improve performance. If your VPN settings are causing issues, resetting them to default might help.
8. Check for App Updates
A common issue with NordVPN failing to connect often stems from not updating the app. Sometimes, users may also turn off auto-updates, which stops the VPN from getting the latest version.
What’s the fix? Turn on auto-updates and ensure they install correctly! On desktop platforms, navigate to Settings, go to General, and activate the option “Allow background processes.” This setting permits app updates, allowing NordVPN to download and install any updates automatically.
For iOS and Android devices, updates are typically announced via notifications. If you don’t receive notifications, manually check for updates in the Apple Store or Google Play. After updating the app, give it another try. Everything should now function smoothly.
9. Restart NordVPN App
When stuck with NordVPN on Firestick in Italy or any device, sometimes all it takes is a quick restart. Restarting the client can clear out any temporary glitches and is a good general practice when troubleshooting NordVPN can’t connect:
- Ensure that all NordVPN processes are completely terminated. This can be done through the Windows Task Manager or the Mac Activity Monitor.
- Uninstall NordVPN using the standard removal method for the respective operating system.
- After that, reboot the system to clear any temporary configurations that might be lingering.
- Then, download the latest version of NordVPN directly from the official website to use the most up-to-date and secure version.
- Finally, log in to see if the issues have been resolved.
10. Reinstall the Updated App
Regular updates can resolve unexpected glitches and enhance performance. To stay updated, check for the latest version on the app store or enable automatic updates in NordVPN’s settings. This way, issues like the ones on NordVPN Windows 11 not working can often be avoided as patches and improvements are regularly rolled out.
- Open the NordVPN app.
- Look for a settings or options menu within the app.
- Find an option labelled ‘Check for Updates’ or something similar and select it.
- If an update is available, follow the prompts to download and install it.
- Close and reopen the app to ensure the update takes full effect.
11. Crossing Multi-Login Limit
NordVPN supports 10 simultaneous connections. If you are running a VPN on multiple devices and facing NordVPN not logging in issues, you might have exceeded the number of connections. Try logging out of NordVPN from any device where you don’t need it and see if that enables you to use NordVPN on your desired device.
12. Contact the NordVPN Support Team
When all else fails, turn to the NordVPN support team. Their customer service is highly responsive and knowledgeable. Here’s how I would approach when encountering persistent NordVPN down issues and nothing else seems to work:
- Navigate to the NordVPN website and locate the Support” section.
- Utilize the live chat feature for immediate assistance, which I’ve found available 24/7.
- Prepare to describe the issue in detail, including any error messages and the troubleshooting steps already undertaken.
- Follow the guidance the support team provides, which may include remote assistance or advanced troubleshooting techniques.
What to Do if Nord VPN Still Not Working?
If NordVPN still isn’t working after all your efforts, consider getting ExpressVPN. It’s superior to NordVPN and could prove more reliable for your specific requirements.
ExpressVPN is renowned for its reliable performance and speeds exceeding NordVPN’s. Its Lightway protocol is exceptionally versatile, making it ideal for streaming, torrenting, bypassing censorship, and general web browsing.
This provider boasts servers in 105 countries, offering a broad geographic reach. Although it has fewer servers than some competitors, ExpressVPN’s 10 Gbps servers are highly capable.
During my ExpressVPN speed test in Italy, it showed download speeds of 89.42 Mbps and upload speeds of 84.64 Mbps on a 100 Mbps connection, ensuring buffer-free 4K streaming quality.
These speeds allowed for buffer-free 4K streaming.
ExpressVPN offers robust protection against data breaches and connection throttling and offers easy installations for several operating systems, including macOS, iOS, Windows, Linux, and FireOS.
In 2024, ExpressVPN remains a top choice due to its impressive features, including Parental Control, Advanced Protection, and SmartDNS.
ExpressVPN is noted for its user-friendly interface for those new to VPNs, making it particularly suitable for beginners. It is slightly more expensive, but the annual plan includes a 49% discount and 3 free months, making it a valuable deal. You also get 8 simultaneous connections.
Exclusive Deal
VPNRanks readers can enjoy a special ExpressVPN offer! EUR 6.04/mo (US$ 6.67/mo) - Save up to 49% with exclusive 1-year plans + 3 months free
Pros
Cons
NordVPN Platform-Specific Connectivity Issues
While the troubleshooting procedures for NordVPN are generally the same across platforms, some issues are always unique to one platform, recur more frequently on a certain platform, or are simply due to inherent differences between the apps for different platforms. This is why I have provided below some platform-specific troubleshooting tips:
Fix NordVPN Connectivity Issues on Windows
Here are some NordVPN not working in Italy Windows 10 troubleshooting tips:
- Ensure Proper Configuration: Double-check that NordVPN settings are correctly configured for optimal performance.
- Reset the NordVPN App: Restore NordVPN to its default settings to address potential setup issues.
- Check TAP Adapters: Ensure TAP adapters are enabled and functioning correctly in your network settings.
- Configure TAP Driver: Reinstall or update the TAP driver to ensure proper communication with the network.
- Address Connectivity Issues: Troubleshoot general internet connectivity to rule out broader network problems affecting VPN use.
Troubleshoot NordVPN Not Working on Mac?
Although NordVPN is known as one of the best VPNs for Mac in Italy, you may still encounter issues reconnecting it; here are steps to solve the problems with NordVPN:
- Try connecting to a different server location.
- Close and relaunch the NordVPN app.
- Ensure you have the latest version of the NordVPN app installed.
- Check your firewall or antivirus settings for potential VPN blocking and permit NordVPN if necessary.
- Clear your browser cache and cookies.
- Switch to the TCP connection protocol within the NordVPN app settings.
- Change your DNS servers to Cloudflare DNS (1.1.1.1 and 1.0.0.1).
- Use Obfuscated Servers (found under Specialty Servers) to bypass potential VPN restrictions.
NordVPN Not Working on Android?
To resolve NordVPN not working on Android, follow these steps:
- Uninstall and reinstall the app from the Play Store.
- Switch between UDP and TCP protocols.
- Connect to different servers.
- Manage Streaming App: If using a streaming service, force stop the app, clear its cache, and restart it.
- Reset Android Network Settings by Open device Settings, tap General Management, and select Reset.
- Configure DNS: Set your device’s NordVPN DNS addresses to 103.86.99.100 and 103.86.96.100.
How to Fix NordVPN Not Connecting on iOS?
To troubleshoot NordVPN iPhone not working and other connectivity issues on iOS, follow these steps.
- Switch between UDP and TCP connection protocols.
- Try connecting to different servers.
- Uninstall and reinstall the NordVPN app.
- Disable Threat Protection: Ensure the Threat Protection feature is turned off in the app settings.
- If the issue persists, reset your Wi-Fi network settings and reconnect as follows: Open the Settings app. Go to General > Reset and select Reset Network Settings.
Note: This NordVPN not working in Italy iOS reset will clear all cellular, VPN, APN, and Wi-Fi network settings and passwords you’ve used.
Why Isn’t My VPN Browser Extension Working?
A VPN browser extension may not work as expected for several reasons. One common issue is incompatibility with your browser or operating system.
Another possibility is improper installation or configuration of the VPN extension, which can cause connection errors. Try restarting or reinstalling your VPN extension for Chrome, Firefox, Edge, Opera, or other browsers.
Additionally, check if your VPN provider offers limited features for its extensions, if you have the latest extension version, or if your browser’s security settings are interfering with the connection.
How to Fix NordVPN Not Working in Italy with Streaming Platforms?
If NordVPN is not working with streaming platforms like Netflix, Hulu, or HBO, try these steps:
- Connect to a different server optimized for streaming.
- Clear your browser cache or app data.
- Disable any GPS or location services on your device.
- Contact NordVPN support for server recommendations.
What Are the Steps to Fix NordVPN Not Connecting Automatically in Italy?
Auto-connect issues with NordVPN are common and can affect user experience. To fix this:
- Open the NordVPN app settings.
- Enable the auto-connect feature.
- Ensure that your device’s startup settings allow the NordVPN app to run automatically.
- Update the NordVPN app to the latest version for the best compatibility.
Why Is My VPN Connection So Slow in Italy?
Even premium VPN services can sometimes cause speed drops, especially if they are poorly configured. Here are some tips to fix your VPN speed issues:
- Run a speed test: Determine whether the issue lies with your VPN or ISP by comparing speeds with and without the VPN.
- Switch to a different VPN server: Connecting to a closer and less busy server can improve performance.
- Switch VPN tunnelling protocol: Different protocols like PPTP, OpenVPN, L2TP/IPsec, and IKEv2 have varying strengths. Try using NordVPN’s ultra-fast and secure NordLynx protocol.
- Change your port or IP protocol: Switching from TCP to UDP can increase speed. Adjusting your ports may also help if your ISP is throttling certain ports.
- Change your VPN service provider: Free VPNs often lack the resources for optimal performance. Consider a reliable and secure paid service like NordVPN.
Why Does My VPN Keep Disconnecting, and How Can I Fix It in Italy?
An unstable internet connection is often the main reason for frequent VPN disconnections. Here are some solutions:
- Ensure your internet connection is stable and strong.
- Try switching to a VPN server in a different location.
- Change to a different DNS server to rule out DNS issues. You can easily do this in the preferences section of the NordVPN app.
- Switch between different VPN protocols. See NordVPN’s guide on switching from TCP to UDP.
- Adjust your VPN settings to prevent disconnection due to inactivity or network changes. Enable the auto-connect feature on Wi-Fi or always in the NordVPN app.
- Check if a firewall or antivirus software is interfering with your VPN connection.
If issues persist, contact your VPN’s customer service for further assistance. For NordVPN users on Windows, visit the support webpage for common issues and solutions.
NordVPN Alternatives
Tried all the methods above, and NordVPN is still not working on your device. Maybe it’s time to try a different VPN. For instance, here’s how NordVPN compares to CyberGhost, Surfshark, and ExpressVPN, three other premium VPNs:
| VPNs |  |
 |
 |
|---|---|---|---|
| Price | EUR6.04/mo (US$ 6.67/mo) - Save up to 49% with exclusive 1-year plans + 3 months free | EUR1.84/mo (US$ 2.03/mo) - Save up to 84% with exclusive 2-year plans + 4 months free | EUR2.25/mo (US$ 2.49/mo) - Save up to 77% with exclusive 2-year plan + 30-day money-back guarantee |
| Server Locations | 105 countries | 100 countries | 100+ countries |
| Customer Support | 24/7 live chat & email | 24/7 live chat & email | 24/7 live chat & email |
| Logging Policy | Zero Logs | Zero Logs | Zero Logs |
| Jurisdiction | The British Virgin Islands | Romania | The Netherlands |
| Netflix unblocking | Strong | Strong | Strong |
| Free Trial | ExpressVPN free trial in Italy | CyberGhost free trial in Italy | Surfshark free trial in Italy |
| Refund | 30 days money-back guarantee | 45 days money-back guarantee | 30 days money-back guarantee |
| Reviews | ExpressVPN review in Italy | CyberGhost review in Italy | Surfshark review in Italy |
What Do Redditors Say About NordVPN Not Working in Italy?
While NordVPN is generally considered a reliable option for streaming, some users have encountered issues. Common NordVPN is not working Reddit complains that after installing the app, they could connect to a server but lost internet access. Other users have echoed this problem as well.
Additionally, there have been instances where NordVPN abruptly ceased functioning; users could connect to a server but again experienced no internet connectivity. This issue appears specific to Windows PCs, as iPhone users have not reported it.
Despite these challenges, it’s important to acknowledge that no service is flawless. My experiences with NordVPN have been positive, and I have found it to be a reliable and secure VPN service. However, conducting thorough research before settling on a VPN provider is advisable.
FAQs — NordVPN Not Working in Italy
Why isn’t NordVPN working anymore in Italy?
If NordVPN stops working after disabling other cybersecurity software, add exceptions for NordVPN files. Uninstall the NordVPN app, reboot your Windows device and download and install the latest version of the NordVPN Windows app.
Is there a problem with NordVPN today in Italy?
Check for server outages, network problems, or updates from NordVPN. Visit NordVPN‘s official website or social media channels for real-time updates on any ongoing issues.
Why NordVPN is not working in Italy?
Frequent disconnections may be due to an unstable internet connection, a faulty VPN server, or interference from the firewall or antivirus software.
What Causes NordVPN Unable to Reach Server” Error in Italy?
This error occurs when the VPN app can’t connect to the server due to network issues, server outages, or incorrect VPN settings. Check your connection, try a different server, or adjust your VPN settings.
Why is NordVPN not connecting on PC in Italy?
Ensure the auto-connect feature is enabled in the NordVPN app. Check for interference from firewall or antivirus software. Contact NordVPN customer service if the problem persists.
What Does NordVPN Authentication Failed” Mean in Italy?
This means the VPN app can’t verify your login credentials, possibly due to an incorrect username/password, expired account, or issues with NordVPN’s authentication servers. Verify your credentials or contact support.
How to Resolve NordVPN Not Working with Dual-Stack IPs in Italy?
NordVPN may struggle with dual-stack IPs because it might not simultaneously handle IPv4 and IPv6 traffic. Disable IPv6 on your device through your network settings to ensure better compatibility.
Why Is NordVPN Not Working on Public Wi-Fi in Italy?
Public Wi-Fi often has network restrictions or security settings that block VPN connections. Use obfuscated servers or NordVPN’s specialized features designed to bypass these restrictions.
Conclusion
NordVPN is one of the biggest VPN providers in the industry, but it isn’t free from bugs and errors. However, with the fixes mentioned above, you can easily resolve any NordVPN not working in Italy issues that you may experience.
So there you have it. Let me know in the comments below if any of my tips worked for you or if there’s nothing you’d like to share about your experience with NordVPN.